Frequently asked questions - Revision history

Mortice at 23:08, 16 March 2015

2015-03-16T23:08:29Z

← Older revision		Revision as of 23:08, 16 March 2015
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	Check out the [[Playpen]].		Check out the [[Playpen]].

	==I can't connect to my MortiSafe Pro website, what do I do?==		===I can't connect to my MortiSafe Pro website, what do I do?===
	Check out [[What to do if your MortiSafe Pro IP address changes]]		Check out [[What to do if your MortiSafe Pro IP address changes]]

Mortice at 23:08, 16 March 2015

2015-03-16T23:08:16Z

← Older revision		Revision as of 23:08, 16 March 2015
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	Check out the [[Playpen]].		Check out the [[Playpen]].

			==I can't connect to my MortiSafe Pro website, what do I do?==
			Check out [[What to do if your MortiSafe Pro IP address changes]]

Mortice: /* What happens if the electronics in the safe fail? */

2015-02-25T16:43:19Z

What happens if the electronics in the safe fail?

← Older revision		Revision as of 16:43, 25 February 2015
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	Failure in this case means failure of the electronics inside the safe or the ability for it to talk to your computer via wifi.		Failure in this case means failure of the electronics inside the safe or the ability for it to talk to your computer via wifi.

			===What happens if the public website goes down?===
			Once a safe is locked, it will open when the time expires or when a password is supplied. Both of those things will still happen if the public website goes down. The only thing the public website is used for is controllers to issue lock and unlock orders, so it's useful but not vital to the running of the system.

			The only likely glitch if the public site is down is that if your safe is locked or unlocked while the site is down, it may not show up-to-date information about your locked state. That can usually be fixed by using the 'configure' option on the safe's website, which has a side-effect of updating the public website with the safe's state.

	===Do I need to know how to configure my internet connection?===		===Do I need to know how to configure my internet connection?===

Mortice: /* Aren't there other ways of doing time control or internet control of keys? */

2015-01-31T23:46:57Z

Aren't there other ways of doing time control or internet control of keys?

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	===Aren't there other ways of doing time control or internet control of keys?===		===Aren't there other ways of doing time control or internet control of keys?===
	Yes, plenty of other methods. MortiSafe is not necessarily better than any of them, you should choose whatever system meets all your needs. But I do think that MortiSafe is the most sophisticated system of its kind for the price.		Yes, plenty of other methods. MortiSafe is not necessarily better than any of them, you should choose whatever system meets all your needs. But I do think that MortiSafe is the most sophisticated system of its kind for the price.

			===What's the Playpen?===
			The Playpen is a set of websites that run exactly the same software as the websites that MortiSafe Pro uses inside the safe and for public interaction, so you can simulate how you would use a MortiSafe Pro. You can for instance configure one of the simulated MortiSafe Pro's with a sub name and controller password, then go to the playpen public website and issue an order using those details, then go back to the MortiSafe Pro site and accept the order.

			The only differences between the Playpen and the real product is that the Playpen doesn't have a real physical safe (when it says 'locked' it's just a simulated locking) and there's options to 'reset' the system (in case the last person using the Playpen locked one of the safes for a year).

			Check out the [[Playpen]].

Mortice at 23:32, 31 January 2015

2015-01-31T23:32:53Z

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	These are not currently organised. When I write up more of them, I'll group and order them. Please mail me if you have further questions you'l like to see listed here.		These are not currently organised. When I write up more of them, I'll group and order them. Please mail me if you have further questions you'l like to see listed here.

	~~===Aren't there other ways of doing time control or internet control of keys?===~~
	Yes, plenty of other methods. MortiSafe is not necessarily better than any of them, you should choose whatever system meets all your needs. But I do think that MortiSafe is the most sophisticated system of its kind for the price.

	===What's the difference between MortiSafe and MortiSafe Pro===		===What's the difference between MortiSafe and MortiSafe Pro===
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	You do NOT need to make any advanced configuration changes such as port mapping or dynamic DNS configuration. The system is designed to be as simple as possible to set up.		You do NOT need to make any advanced configuration changes such as port mapping or dynamic DNS configuration. The system is designed to be as simple as possible to set up.

			===Aren't there other ways of doing time control or internet control of keys?===
			Yes, plenty of other methods. MortiSafe is not necessarily better than any of them, you should choose whatever system meets all your needs. But I do think that MortiSafe is the most sophisticated system of its kind for the price.

Mortice at 23:30, 31 January 2015

2015-01-31T23:30:47Z

@@ Line 8: / Line 8: @@
 ===What happens if the power fails?===
 ===What happens if my internet connection fails?===
 ===Do I need to know how to configure my internet connection?===

Mortice at 23:02, 31 January 2015

2015-01-31T23:02:39Z

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	They have very similar functionality but do it in a different way. 'Pro' is web based so easier to use (no specialist software to run) and easier to implement new features. It has a public website so people without a MortiSafe Pro can still check out what's happening.		They have very similar functionality but do it in a different way. 'Pro' is web based so easier to use (no specialist software to run) and easier to implement new features. It has a public website so people without a MortiSafe Pro can still check out what's happening.

	===What happens if the power fails===		===What happens if the power fails?===
	===What happens if ~~the power~~ fails===		===What happens if my internet connection fails?===
	===~~What happens if the power fails===~~		===Do I need to know how to configure my internet connection?===
	~~===What happens if the power fails~~===

Mortice: /* What happens if the power fails */

2015-01-31T23:00:36Z

What happens if the power fails

← Older revision		Revision as of 23:00, 31 January 2015
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	They have very similar functionality but do it in a different way. 'Pro' is web based so easier to use (no specialist software to run) and easier to implement new features. It has a public website so people without a MortiSafe Pro can still check out what's happening.		They have very similar functionality but do it in a different way. 'Pro' is web based so easier to use (no specialist software to run) and easier to implement new features. It has a public website so people without a MortiSafe Pro can still check out what's happening.

			===What happens if the power fails===
			===What happens if the power fails===
			===What happens if the power fails===
	===What happens if the power fails===		===What happens if the power fails===

Mortice at 23:00, 31 January 2015

2015-01-31T23:00:19Z

← Older revision		Revision as of 23:00, 31 January 2015
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	Yes, plenty of other methods. MortiSafe is not necessarily better than any of them, you should choose whatever system meets all your needs. But I do think that MortiSafe is the most sophisticated system of its kind for the price.		Yes, plenty of other methods. MortiSafe is not necessarily better than any of them, you should choose whatever system meets all your needs. But I do think that MortiSafe is the most sophisticated system of its kind for the price.

	===What's the difference between MortiSafe and MortiSafe Pro==		===What's the difference between MortiSafe and MortiSafe Pro===
	They have very similar functionality but do it in a different way. 'Pro' is web based so easier to use (no specialist software to run) and easier to implement new features. It has a public website so people without a MortiSafe Pro can still check out what's happening.		They have very similar functionality but do it in a different way. 'Pro' is web based so easier to use (no specialist software to run) and easier to implement new features. It has a public website so people without a MortiSafe Pro can still check out what's happening.

	===What happens if the power fails===		===What happens if the power fails===

Mortice: Created page with "These are not currently organised. When I write up more of them, I'll group and order them. Please mail me if you have further questions you'l like to see listed here. ===Aren't…"

2015-01-31T22:48:10Z

Created page with "These are not currently organised. When I write up more of them, I'll group and order them. Please mail me if you have further questions you'l like to see listed here. ===Aren't…"

New page

These are not currently organised. When I write up more of them, I'll group and order them. Please mail me if you have further questions you'l like to see listed here.

===Aren't there other ways of doing time control or internet control of keys?===
Yes, plenty of other methods. MortiSafe is not necessarily better than any of them, you should choose whatever system meets all your needs. But I do think that MortiSafe is the most sophisticated system of its kind for the price.

===What's the difference between MortiSafe and MortiSafe Pro==
They have very similar functionality but do it in a different way. 'Pro' is web based so easier to use (no specialist software to run) and easier to implement new features. It has a public website so people without a MortiSafe Pro can still check out what's happening.

===What happens if the power fails===