Frequently asked questions: Difference between revisions
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These are not currently organised. When I write up more of them, I'll group and order them. Please mail me if you have further questions you'l like to see listed here. | These are not currently organised. When I write up more of them, I'll group and order them. Please mail me if you have further questions you'l like to see listed here. | ||
===What's the difference between MortiSafe and MortiSafe Pro=== | ===What's the difference between MortiSafe and MortiSafe Pro=== | ||
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You do NOT need to make any advanced configuration changes such as port mapping or dynamic DNS configuration. The system is designed to be as simple as possible to set up. | You do NOT need to make any advanced configuration changes such as port mapping or dynamic DNS configuration. The system is designed to be as simple as possible to set up. | ||
===Aren't there other ways of doing time control or internet control of keys?=== | |||
Yes, plenty of other methods. MortiSafe is not necessarily better than any of them, you should choose whatever system meets all your needs. But I do think that MortiSafe is the most sophisticated system of its kind for the price. | |||
Revision as of 23:32, 31 January 2015
These are not currently organised. When I write up more of them, I'll group and order them. Please mail me if you have further questions you'l like to see listed here.
What's the difference between MortiSafe and MortiSafe Pro
They have very similar functionality but do it in a different way. 'Pro' is web based so easier to use (no specialist software to run) and easier to implement new features. It has a public website so people without a MortiSafe Pro can still check out what's happening.
What happens if the power fails?
If the power to the safe goes off and on again, then within a few minutes the safe will restore operation and continue as before. If the safe is locked with a configured time to open, the safe will open at that time.
What happens if my internet connection fails?
The safe will connect to the internet regularly to check for orders and other data, but that's not required for the operation of the safe. As long as you can connect through a web browser to the safe, it will still operate as normal. If your safe is locked due to an order from a controller and the controller has set a password on the order, then even if the internet connection fails you can still connect to the safe through a web browser and give it the password to open the safe if necessary.
Note that this is about a failure of your internet connection, but typically this means the appliances on wifi in your house can still talk to each other, just not out to the rest of the world. If you have a failure which means your wifi no longer works, see the next section about electronics failure.
What happens if the electronics in the safe fail?
Electronics are never 100% reliable and you always need a fallback. All digital safes come with a physical key which can be used to open the safe in the case of failure.
Failure in this case means failure of the electronics inside the safe or the ability for it to talk to your computer via wifi.
Do I need to know how to configure my internet connection?
You need to know your wifi password and the protocol it's using (such as WPA).The process of adding MortiSafe Pro to your wifi network is very similar to adding a mobile phone or any other application.
You do NOT need to make any advanced configuration changes such as port mapping or dynamic DNS configuration. The system is designed to be as simple as possible to set up.
Aren't there other ways of doing time control or internet control of keys?
Yes, plenty of other methods. MortiSafe is not necessarily better than any of them, you should choose whatever system meets all your needs. But I do think that MortiSafe is the most sophisticated system of its kind for the price.